How can artificial intelligence help remote healthcare workers deliver better care to patients who need it? Verbal was born out of the critical demand for quality virtual healthcare brought on by the Covid-19 pandemic. As the world moves toward an at-home, internet connected reality, physical and mental health providers must have robust and scaleable tools to empower them to keep up and stay frosty. Verbal uses LLMs and real-time ML to guide remote healthcare providers providers, track their adherence to custom internal practices, and log their conversational success metrics over time. It's automated clinical operations - at scale.